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      Contact OpenKey

      Contact OpenKey

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      Technical Assistance (OpenKey Support Policy):

      • Get answers to FAQ and common troubleshooting steps
      • Call 1-877-800-2008 (Answered 24/7/365)
        • No hold time to talk to a live representative
        • Best for immediate assistance
      • Email Support@OpenKey.co
        • Average response time is within 1 hour during regular business hours and within 8 hours over the weekend
        • Best for support needs that may not need an immediate response
      • Submit a ticket via OpenKey Support
        • Average response time is within 1 hour during regular business hours and within 8 hours over the weekend
        • Best for support needs that may not need an immediate response
      • Open a Chat via OpenKey HOST or on our website, www.openkey.co 
        • Available hours may vary
        • Average response time is <2 minutes during available times. 

      Billing Questions:

      Sales:

      • Start an online chat or submit a Demo Request on OpenKey's website
        • Average response time for chat is <2 minutes during available times.
        • Average response time for Demo Request is by next business day
      • Email Sales@OpenKey.co
        • Available M-F, 9am to 5pm
        • Average response time is by the next business day