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      1. Help Center
      2. FAQs - Guests
      • FAQs - Guests
      • FAQs - Properties
      • OpenKey App and HOST Platform Training
      • Troubleshooting
      • OpenKey Hardware (BLE Modules)
      • OpenKey NXT-150 (locks and RFID)
      • Entrava (locks and RFID)
      • Support - 877.800.2008
        • Error Codes
        • Troubleshooting
        • Contact Support
      • Error Codes
      • PMS Integration Training
      • Printables
      • Release Notes

      FAQs - Guests

      Frequently asked questions from guests
      • T-Mobile Users - Message Blocking
      • Error received in OpenKey app when trying to verify number.
      • Can OpenKey work for International Guests?
      • Can a guest change their name in the OpenKey app?
      • Does OpenKey work on all phones?
      • Can I set up Touch ID / Pattern Lock on my OpenKey app?
      • Why do I need to accept push notifications for OpenKey?
      • Sharing a key with additional guests through OpenKey
      • OpenKey App FAQ - Guests
      • OpenKey HOST: Requirements for WiFi / Data for Mobile Key
      • How secure is my personal information with OpenKey?
      • “I checked in and I never received a key”
      • OpenKey: Can guests receive mobile keys through email?
      • OpenKey: What happens if my phone dies?
      • OpenKey: Can I request a mobile key at any time?
      • OpenKey Privacy Policy
      • "I downloaded the app and it says there is no key"
      • Accessing Common Areas
      • Where do I go to download the OpenKey app?
      • I get an error when downloading my key. What should I do?
      • FAQ: Do I have to use my phone number to get a mobile key?
      • Can I make a phone call and use OpenKey at the same time?
      • How to Access Your Mobile Key
      • OpenKey: What if I lose my phone?
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      openkey.co Help Center
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