Historical Logs
PrintThe Logs Tab shows a Dashboard of the historical actions pertaining to Mobile Keys at your hotel:
Log into OpenKey HOST, https://host.openkey.co and click on LOGS on the left-had side of the page.
To view numbers for a specific date range, click FILTER REPORT.
To see more details about a specific mobile key session, click the blue PLUS SIGN.
IMPORTANT THINGS TO NOTE:
- SDK = Action performed automatically by the OpenKey App
- HostUser = Action performed by Hotel Team Member within OpenKey HOST
- PMSType = Action performed through PMS integration
- Guest = Action performed by the Guest within the OpenKey App (ex: Sharing a key)
If you don't see a check-out action, the guest is either STILL in-house with a mobile key or they were checked out automatically at the specified check-out date and time.
