1. Help Center
  2. OpenKey App and HOST Platform Training

OpenKey HOST: Expiring Mobile Keys

Expiring Mobile Keys: Overview


Mobile keys can be expired in several ways:

  1. The key can automatically expire if the date/time surpasses the regular check-out time on the day of departure.
  2. A Hotel Team Member can manually check the guest out of OpenKey HOST at any time during their stay, expiring the mobile key.
  3. The guest can opt to Express Check-Out through the OpenKey app, expiring the mobile key.
  4. In PMS-integrated properties, if a guest was issued a mobile key through Automated Key Delivery, the mobile key will expire automatically when the guest is checked out of the PMS.