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OpenKey HOST: Notifications

Hotel Information: Notifications


OpenKey sends notification emails to the hotel email address on file in HOTEL INFORMATION.  

You can set email notifications to send for the following updates:

  • A guest has submitted a pre-arrival check-in confirmation.
  • A guest has opted to express check-out through the app.
  • A guest has shared their key.
  • A guest has opened a door with their mobile key for the first time, alerting you to the guest arriving on-property
  • A guest has submitted feedback. (Coming Soon!)

To edit which of these send notifications, follow these steps:

  1. Log into OpenKey HOST (https://host.openkey.co).
  2. Click HOTEL on the left side.
  3. Click on the NOTIFICATIONS tile.
  4. Check and uncheck which notifications you would like to receive.