User Management: User Roles Defined
PrintOpenKey HOST offers four types of users:
- Front Desk Agent
- Front Office Manager
- Manager
- Owner
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Capabilities
Front Desk Agent
Manager
Owner
Issue Mobile Keys
✔️
✔️
View PMS Bookings
✔️
✔️
Send Pre-Arrival Emails to guests
✔️
✔️
Update Personal Profile
Reach Support
✔️
✔️
✔️
View Reports for Single Hotel
✔️
View Reports for Multiple Hotels
✔️
Review Guest Feedback for Single Hotel
✔️
Review Guest Feedback for Multiple Hotels
✔️
Update Users for Single Hotel
✔️
Update Users for Multiple Hotels
✔️
Manage Hotel Information for Single Hotel
✔️
Manage Hotel Information for Multiple Hotels
✔️
For more information on Users, check out the following articles:
