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      Pre-Arrival Emails: Skip the Front Desk ONLY

      Pre-Arrival Emails: Skip the Front Desk ONLY

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      Skip the Front Desk only - All guests will be issued a key prior to arrival.

      PRE-ARRIVAL EMAIL TO GUESTS


      When guests click on the "Confirm Reservation Details" button, they will be directed to a webform.

      After confirming reservation details, two emails will go out simultaneously: one to the guest and one to the hotel.

      EMAIL TO GUEST:

      EMAIL TO HOTEL:


      Finally, the guest's information will show in the OpenKey HOST platform in the GUEST tab under all current, in-house guests.