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      Pre-Arrival Emails: Skip the Front Desk option is not available

      Pre-Arrival Emails: Skip the Front Desk option is not available

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      Skip the Front Desk option is not available - Guests must come to the front desk to check in before they will be issued a mobile key. (Default)

      PRE-ARRIVAL EMAIL TO GUESTS


      When guests click on the "Confirm Reservation Details" button, they will be directed to a webform.


      After confirming reservation details, two emails will go out simultaneously: one to the guest and one to the hotel.

      TO THE GUEST:



      TO THE HOTEL:



      Finally, the guest's information will show in the OpenKey HOST platform in the GUEST tab under all current, in-house guests.