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Updating Mobile Keys in OpenKey HOST: Moving a Guest Room

Updating Mobile Keys: Moving a Guest Room


1. Log into OpenKey HOST at https://host.openkey.co.  By default, you will land on the GUEST tab.

2. Locate the guest you wish to edit.

        - Search by name, room number, phone number

        - Sort by name or room number and find the guest manually

        - Scroll through the list and find the guest manually

3. Click on the room number

4. Click on the blue pencil icon to edit the session.

5. A pop-up with the room information will show.  Click the arrow next to Room number to display the list of rooms available. Select the desired room. 

6. Click Update Session. The room number is now updated. 

This will send a push notification to the guest that their key has been updated. Once they download the update, they will see the updated room number on their Active Key Screen.